Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
Duplicate copies confuses 1Password
On the Mac 1Password stops working with its help applications if there is a copy on another disk as can commonly occur with another backup.
Agilebits helped me with this months ago and I fortunate...
Jack_P_1P
1Password Team
1Password TeamHey @SteveLazarus:
The short version is that 1Password itself can't control which version of the extension helper apps are launched by macOS if there's multiple copies. A part of macOS called launchd is asked to launch the 1Password extension helper, but if there's multiple copies of it available, it may choose the wrong one (one stored in a backup or somewhere other than the 1Password app that's currently open). If this were to happen, the main 1Password app, and the extension helper would be different versions, which could cause issues.
Jack
