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Forum Discussion
Former Member
5 years agoEarly access to 1Password for Mac has been a disaster for me. Can't even install the version 8 app
I foolishly decided to join the early access to 1Password 8 for Mac. First I tried to migrate my current 1Password 7 account from iCloud to 1Password.com. The instructions are very difficult to fol...
1P_PeterG
Community Manager
5 years agoHello @jbaugh, I'm sorry to learn of this - we can definitely understand why that would be a frustrating experience. I'm happy to connect you with our Mac specialists if you'd like - we of course want to get the app issue resolved and your account sorted as quickly as possible.
If you can send a brief email to support+mac@1Password.com, our experts can discuss the state of your specific setup and offer steps to help. You've already provided a good amount of detail here, so please include a link to this discussion, and that will give them the info they'll need to get started. Again, we're very sorry for the disruption you've experienced here, and would very much like to make it right. I hope this provides a good first step!