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Former Member
2 years agoEmail autofill on Ghost.io isn't working (iOS and Mac desktop)
I have a Ghost.io account and a 1Password item linked to the domain. When I try to use the "Passwords" feature from the iOS keyboard, the item for the Ghost.io account doesn't show up. The domain tha...
GreyM1P
1Password Team
2 years agoHi there @"Nick K"
From what you described, it sounds like Ghost.io are either using some sort of inline web page to sign you in or haven't set their Associated Domain correctly – either way, it shouldn't start with about:, since the Associated Domain is the website address linked to an app. For example, twitter.com in the case of the Twitter app.
Typically when you autofill on iOS, here's what happens:
- You tap the "🔑 Passwords" button on the keyboard.
- iOS inspects the Associated Domain of the app.
- iOS's Password AutoFill system asks 1Password if it has any Logins where the
websitefield matches the Associated Domain. - 1Password returns those results as suggestions in the pop-up.
Because the Associated Domain isn't what you (or we!) would expect, iOS doesn't know what to ask 1Password for, and so 1Password can't provide results, which is why you'll have to copy and paste. That would be something that only the Ghost.io app developers can fix, as it's part of how the app is written and built. In this case, I'd advise contacting them through the "App Support" link in their App Store listing to give them your feedback.
I hope that helps explain what's happening. Let me know if you have any questions or need any help. :)
— Grey