Forum Discussion

Former Member

4 years ago

Error message when loading browser extension

The browser extension fails to load. It affects both safari and chrome. I have attached the error message that displays inside 1password. Any advice would be appreciated, thanks. 1P...

browser extension

Former Member

4 years ago

Hi @tevpot06!

Can you please send us https://1password.community/discussion/comment/599824/#Comment_599824 so we can take a closer look for you?

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

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message when loading browser extension","id":"message:72317","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72317","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:72317"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72317"},"body@stripHtml({\"truncateLength\":200})":" The browser extension fails to load. It affects both safari and chrome. I have attached the error message that displays inside 1password. \n\n Any advice would be appreciated, thanks. \n\n \n\n \n\n 1P...","body@stringLength":"704","rawBody":"

The browser extension fails to load. It affects both safari and chrome. I have attached the error message that displays inside 1password.

\n\n

Any advice would be appreciated, thanks.

\n\n

1Password Version: 8.2.2 (BETA)/80202072
\nExtension Version: 2.1.2 (Safari)
\nOS Version: Mac 12 (BETA)

\n","kudosSumWeight":0,"postTime":"2021-10-03T11:08:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS03MjMxNy05Mjg1aUM3ODVGMzVBQjU2QjdGRjc?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:72317_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":13},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

The browser extension fails to load. It affects both safari and chrome. I have attached the error message that displays inside 1password.

\n\n

Any advice would be appreciated, thanks.

\n\n

1Password Version: 8.2.2 (BETA)/80202072
\nExtension Version: 2.1.2 (Safari)
\nOS Version: Mac 12 (BETA)

"},"Conversation:conversation:72317":{"__typename":"Conversation","id":"conversation:72317","solved":false,"topic":{"__ref":"ForumTopicMessage:message:72317"},"lastPostingActivityTime":"2021-10-04T16:16:41.000-07:00","lastPostTime":"2021-10-04T16:16:41.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:72317":{"__typename":"ModerationData","id":"moderation_data:72317","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS03MjMxNy05Mjg1aUM3ODVGMzVBQjU2QjdGRjc?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS03MjMxNy05Mjg1aUM3ODVGMzVBQjU2QjdGRjc?revision=1","title":"vvfrdo7vv9k9.png","associationType":"BODY","width":836,"height":128,"altText":null},"Revision:revision:72317_1":{"__typename":"Revision","id":"revision:72317_1","lastEditTime":"2021-10-03T11:08:12.000-07:00"},"ForumReplyMessage:message:72318":{"__typename":"ForumReplyMessage","id":"message:72318","conversation":{"__ref":"Conversation:conversation:72317"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72317/message:72318","revisionNum":1,"uid":72318,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Error message when loading browser extension","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72318"},"parent":{"__ref":"ForumTopicMessage:message:72317"},"body":"

Hi @tevpot06!

\n\n

Can you please send us https://1password.community/discussion/comment/599824/#Comment_599824 so we can take a closer look for you?

\n\n

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

\n\n

Looking forward to your message!

","body@stringLength":"357","rawBody":"

Hi @tevpot06!

\n\n

Can you please send us some logs so we can take a closer look for you?

\n\n

After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

\n\n

Looking forward to your message!

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Forum Discussion

Error message when loading browser extension

One identity, one password and multiple websites

No option to save my Recovery Code?

1P is putting incorrect expiration date in credit card form

"Discard your changes" when app opened

I'm confused about two factor authentication.....