Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
pjm
4 years agoOccasional Contributor
Error starting 1p after updating from different account
I had this problem two times now:
I install 1p8 beta from the downloaded installer as user A. Being asked for admin password on install, all ok. I switch to the account of user B and can use 1p8 w...
pjm
4 years agoOccasional Contributor
They both are definitely not administrators (you aren't working as admin, are you?). When I had this issue for the first time I noticed the the files belonged to user B after the update. I tried in both the finder and with a "chmod -r user.group" in the application directory to change ownership back to A, but this did not work out and I reinstalled after deleting.
In installation, the installer asked for the admin user and password and so could install.
But I sometimes don't get how macOS is handling this. I install as user A, during installation I enter the admin user and password, the installed files in /Applications/1Password.app belong to a.staff with mostly 755 or 644 rights.
So I guess that in the update process done by user B some files are not updated (It was asking for admin credentials) correctly so that the rights for user A aren't sufficient.
I would try it again if I had the older version available, but I only have the installer that always downloads the latest.