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Former Member
3 years agoError: "Unable to save item." when saving a new password in the browser
Whenever I try to save a new password in 1Password I get "Unable to save item" with no explanation of why! Attached are 2 samples.
1Password Version: Not Provided
Extension Version: Not Pro...
Former Member
3 years agoThank you, 1P_David. Before I get the logs, here are some observations:
I think the problem is from the extension disconnecting (or logging itself out) from the 1P server after a certain period of time. In the extension settings, I have "Automatically lock 1P" turned off so the vault does not lock. After a period of time (or maybe after the computer goes to sleep), although the extension still shows me the content of the vault, it appears to be showing a cached/local version. I know this because when I make an update using the desktop or web interface, it is not updated in the extension. The extension also does not let me update entries (unable to save...).
I have to manually log out of the extension, re-login, then everything works again, but only for awhile.
Any thoughts on this?