Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
3 years agoError: "Unable to save item." when saving a new password in the browser
Whenever I try to save a new password in 1Password I get "Unable to save item" with no explanation of why! Attached are 2 samples.
1Password Version: Not Provided
Extension Version: Not Pro...
steph_giles
1Password Team
3 years agoHey @snovman,
It sounds like you are getting help from our support team in regards to the 'Unable to save' issue. (Please correct me if I'm wrong and we can continue to troubleshoot).
As for the auto lock settings, the one you are referring to that you have set to 300 minutes only controls 1Password.com. Your extension shares the same auto lock settings as your 1Password desktop app. Here is how you can amend these: https://support.1password.com/auto-lock/#manage-auto-lock-in-the-1password-apps.
I hope this helps, let us know if you have any questions!