Forum Discussion

Former Member's avatar
Former Member
3 years ago

Error: "Unable to save item." when saving a new password in the browser

Whenever I try to save a new password in 1Password I get "Unable to save item" with no explanation of why! Attached are 2 samples. 1Password Version: Not Provided Extension Version: Not Pro...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
3 years ago

Hi @jordanbeacham,

Since the issue is persisting for you after trying the fix, I'd like to ask if you can reproduce the behaviour and send over a console log from your device so that we can take a closer look:

Please attach the log to an email message addressed to support+forum@1password.com and please include the following:

A link to this thread: https://1password.community/discussion/137007/browser-extension-unable-to-save-item
Your forum username: jordanbeacham

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!