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Former Member's avatar
Former Member
3 years ago

Error: "Unable to save item." when saving a new password in the browser

Whenever I try to save a new password in 1Password I get "Unable to save item" with no explanation of why! Attached are 2 samples. 1Password Version: Not Provided Extension Version: Not Pro...
browser extension
Former Member's avatar
Former Member
3 years ago

I am having this problem also. I don't have a chromebook. It happens in Chrome, in Edge, on my phone, on my lappy, on my desktop... everywhere. Locking and unlocking "fixes" it for a day or so. I actually changed my password to something shorter as I got SO FRUSTRATED typing it in over and over. Perhaps you should talk to (or poach) a dev at Last Pass... they have their problems, but THIS one was never one of them... LOL.

I doubt I'll renew if this never gets fixed.... sigh...

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\"Unable to save item.\" when saving a new password in the browser","id":"message:111626","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:111626","revisionNum":1,"repliesCount":45,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:111626"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:111626"},"body@stripHtml({\"truncateLength\":200})":" Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples. \n\n \n\n 1Password Version: Not Provided \nExtension Version: Not Pro...","body@stringLength":"417","rawBody":"

Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:unable to save item

\n","kudosSumWeight":0,"postTime":"2023-03-17T00:33:06.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message111626AttachmentNumber1\",\"url\":\"https://www.1password.community/t5/s/cuxzj43862/attachments/cuxzj43862/1password/75681/1/1Password.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98Mg","node":{"__ref":"Attachment:{\"id\":\"attachment:message111626AttachmentNumber2\",\"url\":\"https://www.1password.community/t5/s/cuxzj43862/attachments/cuxzj43862/1password/75681/2/1Password%202.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:111626_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3966},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=unable%20to%20save%20item

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I am having this problem also. I don't have a chromebook. It happens in Chrome, in Edge, on my phone, on my lappy, on my desktop... everywhere. Locking and unlocking \"fixes\" it for a day or so. I actually changed my password to something shorter as I got SO FRUSTRATED typing it in over and over. Perhaps you should talk to (or poach) a dev at Last Pass... they have their problems, but THIS one was never one of them... LOL.

\n\n

I doubt I'll renew if this never gets fixed.... sigh...

","body@stringLength":"496","rawBody":"

I am having this problem also. I don't have a chromebook. It happens in Chrome, in Edge, on my phone, on my lappy, on my desktop... everywhere. Locking and unlocking \"fixes\" it for a day or so. I actually changed my password to something shorter as I got SO FRUSTRATED typing it in over and over. Perhaps you should talk to (or poach) a dev at Last Pass... they have their problems, but THIS one was never one of them... LOL.

\n\n

I doubt I'll renew if this never gets fixed.... sigh...

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