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Former Member's avatar
Former Member
3 years ago

Error: "Unable to save item." when saving a new password in the browser

Whenever I try to save a new password in 1Password I get "Unable to save item" with no explanation of why! Attached are 2 samples. 1Password Version: Not Provided Extension Version: Not Pro...
browser extension
Former Member's avatar
Former Member
2 years ago

Hi, I have the same problem as @billcorn , namely I keep getting the error message "we weren't able to save your document". (see pic) I have tried the advice that @steph.giles offered (safari settings, logout etc) but it didn't help. I've read all the comments but some of them are beyond my humble understanding! Any advice? Thanks.

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\"Unable to save item.\" when saving a new password in the browser","id":"message:111626","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:111626","revisionNum":1,"repliesCount":45,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:111626"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:111626"},"body@stripHtml({\"truncateLength\":200})":" Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples. \n\n \n\n 1Password Version: Not Provided \nExtension Version: Not Pro...","body@stringLength":"417","rawBody":"

Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided
\nReferrer: forum-search:unable to save item

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Whenever I try to save a new password in 1Password I get \"Unable to save item\" with no explanation of why! Attached are 2 samples.

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1Password Version: Not Provided
\nExtension Version: Not Provided
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\nBrowser:_ Not Provided
\nReferrer: forum-search:https://1password.community/search?Search=unable%20to%20save%20item

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Hi, I have the same problem as @billcorn , namely I keep getting the error message \"we weren't able to save your document\". (see pic) I have tried the advice that @steph.giles offered (safari settings, logout etc) but it didn't help. I've read all the comments but some of them are beyond my humble understanding! Any advice? Thanks.
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","body@stringLength":"695","rawBody":"

Hi, I have the same problem as @billcorn , namely I keep getting the error message \"we weren't able to save your document\". (see pic) I have tried the advice that @steph.giles offered (safari settings, logout etc) but it didn't help. I've read all the comments but some of them are beyond my humble understanding! Any advice? Thanks.
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