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Former Member's avatar
Former Member
3 years ago

extension for brave browser

Hi. Using Zorin OS on older Dell laptop. Brave browser extension - when i click on it, it opens a new tab to the 1password website. Why? This does not occur on my iMac using Brave browser.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @bobbycheetah,

    Are you seeing an error message at all?

    I think it would be useful if we could take a closer look at some logs and what may be going wrong.

    I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

    Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member
    3 years ago

    No. I have to have the app opened and signed in on my linux laptop. But on my iMac, i don't have to have the app open at all. The extension just works. Thx

  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @bobbycheetah , is it redirecting you to the 1Password website every time you click on it even after signing in?

    Looking forward to hearing from you!