Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Extension is slow to open in Chrome

This discussion was created from comments split from: Why does browser plugin keep asking me to log in even though auto lock is disabled?.
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello PT61! 👋

I'm sorry that you're running into issues with 1Password in the browser. I've split your post into a separate thread so that we can discuss the issue that you're running into separately.

The customer in the other thread said that they were constantly prompted to unlock 1Password, are you seeing the same thing on your device? Can you post a screenshot of what you see when you run into the issue? And can you tell me if you're using a Mac or Windows PC?

THe extension is slow to open in Chrome.

Do you see a spinning wheel or any error message when this happens?

-Dave