Forum Discussion

robert1p's avatar
robert1p
Super Contributor
2 years ago

Extension not connecting with App.

On my Chromebook, the extension settings indicate "[Status: Problems Connecting (orange circle icon). Please make sure the 1Password app is unlocked.]". I've updated my Chromebook, 1pw App, and 1p...
browser extension
1P_JoshD's avatar
1P_JoshD
Icon for 1Password Team rank1Password Team
2 years ago

Hey robert1p,

I reopened this discussion post as part of your request via email. I'll post some information here for others to read, feel free to do the same if you'd like.

For customers using a Chromebook, the 1Password app cannot be installed directly on ChromeOS unless you use ChromeOS' Linux tool to install 1Password for Linux. More information about that here:

This may not work for everyone and I recommend testing this only if you're familiar with these systems. I don't personally have a Chromebook, so I cannot replicate this directly.

At this moment, there isn't a way to use the integration setting (Shared Lock State) in 1Password in the browser to communicate with ChromeOS since there isn't a 1Password app that exists for it yet.

Josh