Forum Discussion

kcollett's avatar
kcollett
New Contributor
2 years ago

Extension suppressing Edge sidebar

I'm using 1Password with Microsoft Edge (running on MacOS), and I just noticed that, when I click on the Extensions icon in the toolbar, the 1Password extension is marked with a grey icon. When I hov...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello, kcollett. Thank you for reaching out.

I'm sorry about the trouble you're having with 1Password. Can you share a screenshot of the tooltip and the grey icon? Please do not share any sensitive information in the screenshots on our public forum.

  • https://support.apple.com/HT201361

-Evon

  • mhanley's avatar
    mhanley
    New Contributor
    7 months ago

    Hey 1P_Evon ! Any update on this issue? We are experiencing the same thing on our extension in Chrome and Edge latest. Even when we attempt to open the side panel from the content script in a click listener in the snippet below (which works on our Options page), when either version of the 1Password extension is installed, our side panel does not open. When 1P is disabled, this works great:

    const port = chrome.runtime.connect({ name: 'sidePanelPort' });
port.postMessage({ messageType: 'openSidePanel' });

    Let me know if you need anything else from me!

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      6 months ago

      mhanley 

      Thanks for reaching out. I took a look and I don't believe that the team was able to reproduce the previously reported issue. Can you clarify the issue that you're running into a little further? Are you unable to open the sidebar in Microsoft Edge if you set the sidebar to "Always open" in Microsoft Edge settings: edge://settings/?search=sidebar

      Or does the issue only occur when using a script? Do you see the same "This extension has Turned Off Edge Sidebar for This Site" message that the original poster saw when hovering over the 1Password icon? 

      -Dave