Forum Discussion

tb582's avatar
tb582
Occasional Contributor
4 years ago

FF upgrade broke 1pass

Running FF 101.0.1 (64-bit) on mac - and now 1pass says that it can't run b/c its not in my applications folder (which it is) I've tried removing the browser ext and reinstalling it but when I attemp...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi tb582:

That definitely doesn't sound like the experience we want you to have with 1Password. If you're still running into trouble with 1Password 7, I'd like to ask you to create a 1Password 7 diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!