File picker not opening when adding files or exporting items [Known Issue]
As already asked in https://1password.community/discussion/126954/exports-on-linux-dont-work, I also struggle to export my passwords at the moment. I tried this with several versions of 1Password:
* 1Password for Linux 8.10.34 (81034039) from Snap Store (latest/beta)
* 1Password for Linux 8.10.34 (81034040) from Snap Store (latest/stable)
* 1Password for Linux 8.10.34 (81034040) from apt repository
* 1Password for Linux 8.10.34 (81034040) from https://downloads.1password.com/linux/debian/amd64/stable/1password-latest.deb
I followed the guide https://support.1password.com/export/, but no matter which file format I choose, I see a very short loading animation on the export button but nothing else happens. Looking at the logs, I see no entries while I perform the export actions.
1Password Version: 1Password for Linux 8.10.34 (81034039) Extension Version: Not Provided OS Version: Ubuntu 24.04 LTS Browser: Not Provided
Gem from 1p support was able to get this resolved for me! It turns out a particular kernel variable needed to be enabled on my system, but was disabled (Debian 12, Mate 1.26.0): kernel.yama.ptrace_scope=1
This can be accomplished with these commands: echo "kernel.yama.ptrace_scope=1" | sudo tee -a /etc/sysctl.d/99-ptrace-scope.conf sudo sysctl --system
Hello
I am still having this issue on Linux app version 8.10.38.
I have just emailed support as instructed by FrankyO1P, and received ticket ID DHJ-17279-264
I am happy to run any tests that may help resolve this! Thank you
1P_Dave
Just installed the update 8.10.38 from 8.10.36 on EndeavourOS from AUR, and it looks like the bug is fixed. I'm able to add icons and documents now.
Experience the same for everything related to the filepicker.
Also on Fedora 40 and 1password 8.10.36 runing from the yum beta repo.
In the past when it occured I was able to fix it by forcing the use of GTK Portal.
export GTK_USE_PORTAL=1
But this does not change anything anymore no matter if 0 or 1.
If I start 1password with log info level I see when the Filepicker is about to open it produce a portal error, which explain why it cant open the picker:
[80396:0806/165053.215373:ERROR:select_file_dialog_linux_portal.cc(760)] Portal returned error: org.freedesktop.DBus.Error.AccessDenied: Portal operation not allowed: Unable to open /proc/80396/root
Known Portals are confirmed working on manual trigger or other apps:
I'm still seeing what I think this issue is on 1Password for Linux 8.10.38 (81038059) Beta channel. If I quit and restart and get lucky with the initial file drop, I can get the document saved. I'll send a diagnostics export (tar.xz'd from 1.9MB to 50kb!) to support+forum@
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picker not opening when adding files or exporting items [Known Issue]","id":"message:108328","revisionNum":1,"repliesCount":28,"author":{"__ref":"User:user:6655"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:108328"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:108328"},"body":"
As already asked in https://1password.community/discussion/126954/exports-on-linux-dont-work, I also struggle to export my passwords at the moment. I tried this with several versions of 1Password: \n* 1Password for Linux 8.10.34 (81034039) from Snap Store (latest/beta) \n* 1Password for Linux 8.10.34 (81034040) from Snap Store (latest/stable) \n* 1Password for Linux 8.10.34 (81034040) from apt repository \n* 1Password for Linux 8.10.34 (81034040) from https://downloads.1password.com/linux/debian/amd64/stable/1password-latest.deb
\n\n
I followed the guide https://support.1password.com/export/, but no matter which file format I choose, I see a very short loading animation on the export button but nothing else happens. Looking at the logs, I see no entries while I perform the export actions.
\n\n\n\n
1Password Version: 1Password for Linux 8.10.34 (81034039) \nExtension Version: Not Provided \nOS Version: Ubuntu 24.04 LTS \nBrowser: Not Provided
","body@stringLength":"1036","rawBody":"
As already asked in #126954, I also struggle to export my passwords at the moment. I tried this with several versions of 1Password: \n* 1Password for Linux 8.10.34 (81034039) from Snap Store (latest/beta) \n* 1Password for Linux 8.10.34 (81034040) from Snap Store (latest/stable) \n* 1Password for Linux 8.10.34 (81034040) from apt repository \n* 1Password for Linux 8.10.34 (81034040) from deb file
\n\n
I followed the guide How to export your data from the 1Password desktop app, but no matter which file format I choose, I see a very short loading animation on the export button but nothing else happens. Looking at the logs, I see no entries while I perform the export actions.
\n\n\n\n
1Password Version: 1Password for Linux 8.10.34 (81034039) \nExtension Version: Not Provided \nOS Version: Ubuntu 24.04 LTS \nBrowser: Not Provided
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File picker not opening when adding files or exporting items [Known Issue]","moderationData":{"__ref":"ModerationData:moderation_data:108356"},"body":"
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Gem from 1p support was able to get this resolved for me! It turns out a particular kernel variable needed to be enabled on my system, but was disabled (Debian 12, Mate 1.26.0): \nkernel.yama.ptrace_scope=1
\n\n
This can be accomplished with these commands: \necho \"kernel.yama.ptrace_scope=1\" | sudo tee -a /etc/sysctl.d/99-ptrace-scope.conf \nsudo sysctl --system
\n\n
Thanks Gem and stellar 1p team!
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Hello \nI am still having this issue on Linux app version 8.10.38. \nI have just emailed support as instructed by FrankyO1P, and received ticket ID DHJ-17279-264
\n\n
I am happy to run any tests that may help resolve this! Thank you
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Hi everyone,
\n\n
If you are still experiencing this issue, I'd like to ask you to send an email tosupport+linux@1Password.com.
Information about your current environment (Linux distribution, version, desktop environment)
\n
\n\n
We'll look forward to hearing from you.
\n\n
Franky
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I'm on the stable release, and it was released in the AUR.
We’ve fixed an issue where the file selector didn’t open when you tried to add an attachment.
\n
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Hmm where to get the 8.10.38? In the beta repository it is still at 8.10.36-35.BETA
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1P_Dave \nJust installed the update 8.10.38 from 8.10.36 on EndeavourOS from AUR, and it looks like the bug is fixed. I'm able to add icons and documents now.
\n\n
Thanks! 😊
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Experience the same for everything related to the filepicker. \nAlso on Fedora 40 and 1password 8.10.36 runing from the yum beta repo.
\n\n
In the past when it occured I was able to fix it by forcing the use of GTK Portal.
\n\n
export GTK_USE_PORTAL=1
\n\n
But this does not change anything anymore no matter if 0 or 1.
\n\n
If I start 1password with log info level I see when the Filepicker is about to open it produce a portal error, which explain why it cant open the picker:
\n\n
\n[80396:0806/165053.215373:ERROR:select_file_dialog_linux_portal.cc(760)] Portal returned error: org.freedesktop.DBus.Error.AccessDenied: Portal operation not allowed: Unable to open /proc/80396/root \n
\n\n
Known Portals are confirmed working on manual trigger or other apps:
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I'm still seeing what I think this issue is on 1Password for Linux 8.10.38 (81038059) Beta channel. If I quit and restart and get lucky with the initial file drop, I can get the document saved. I'll send a diagnostics export (tar.xz'd from 1.9MB to 50kb!) to support+forum@
\n\n
support ticker ID: VFM-81337-523
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Sounds good, let us know if you run into any issues. 🙂
\n\n
-Dave
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