As already asked in https://1password.community/discussion/126954/exports-on-linux-dont-work, I also struggle to export my passwords at the moment. I tried this with several versions of 1Password: * 1Password for Linux 8.10.34 (81034039) from Snap Store (latest/beta) * 1Password for Linux 8.10.34 (81034040) from Snap Store (latest/stable) * 1Password for Linux 8.10.34 (81034040) from apt repository * 1Password for Linux 8.10.34 (81034040) from https://downloads.1password.com/linux/debian/amd64/stable/1password-latest.deb I followed the guide https://support.1password.com/export/, but no matter which file format I choose, I see a very short loading animation on the export button but nothing else happens. Looking at the logs, I see no entries while I perform the export actions. 1Password Version: 1Password for Linux 8.10.34 (81034039) Extension Version: Not Provided OS Version: Ubuntu 24.04 LTS Browser: Not Provided

Dave47, 1stein, and jritzerfeld Thank you for the reports. Our development team is aware of an issue where the 1Password desktop app will fail to open the file picker on Linux systems. While I can't provide a timeline on when the issue will be resolved, this is something that the team is actively looking into. For the time being, if you'd like to export your data or perform any action that requires the file picker, you can use 1Password on a Windows or Mac device if you have one available. I'm sorry for the inconvenience. -Dave ref: dev/core/core#30360

theqlp I've merged your post into the existing thread for the issue. Please see my post here for details. Our developers continue to investigate the issue with the goal of releasing a fix as soon as possible. I'm sorry for the inconvenience. -Dave

Hi 1stein, Dave47 jritzerfeld, theqlp, Our team has released a fix for this issue. It is currently in the nightly edge version of 1Password for Linux. You can learn how to install the nightly version here. As a note for Fedora users there are a few extra steps needed to set the appropriate settings in Fedora. Here are the instructions from our developers: Some 1Password functionality will not work if Yama's ptrace_scope value is set to 0. Execute the following in your terminal to set ptrace_scope to 1, which will impose some security restrictions system-wide. You will have to restart 1Password to get it to detect the new setting. Temporarily (until next reboot) sudo sysctl -w kernel.yama.ptrace_scope=1 Permanently echo "kernel.yama.ptrace_scope=1" | sudo tee -a /etc/sysctl.d/99-ptrace-scope.conf sudo sysctl --system If you are not a Fedora user you can skip the above Yama commands. Let us know if you are able to open the file picker again after updating to the latest nightly.

Thanks Joshua_ag with the nightly I was able to use the file picker and finish the export.

Hi DenalB, Hopefully in the next week or so we will be in the beta, but I cannot guarantee that as other factors can cause delays, or if an issue is found during testing in the nightly.

File picker not opening when adding files or exporting items [Known Issue]

32 Replies

tunix
Frequent Contributor
4 months ago
I'm on 1Password for Linux 8.10.76 (81076034) and it's installed as an RPM package. I had the exact same problem and applied the fix mentioned in the thread. Once I applied, I started seeing the filepicker dialog. However when I choose a file to upload to 1Password, nothing happens. And I cannot click on anything inside the 1Password window. I only have to close and reopen the application. This is very annoying. Is this a known thing?
- 1P_Dave
  Moderator
  4 months ago
  tunix
  
  I'm sorry that the fix mentioned in this thread didn't resolve the issue. I'd like to ask you to create a diagnostics report from your Linux device:
  
  Send a diagnostics report (Linux)
  
  Attach the diagnostics to an email message addressed to support@1password.com
  
  With your email please include:
  
  A link to this thread: https://www.1password.community/discussions/1password/file-picker-not-opening-when-adding-files-or-exporting-items-known-issue/108328/replies/156418
  
  Your forum username: Tunic
  
  You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
  
  -Dave
  - tunix
    Frequent Contributor
    4 months ago
    This got it resolved: https://github.com/ublue-os/bluefin/issues/2563
1P_Dave
Moderator
2 years ago
etrask

I'm happy that Gem was able to help. 🙂

-Dave
etrask
New Contributor
2 years ago
Gem from 1p support was able to get this resolved for me! It turns out a particular kernel variable needed to be enabled on my system, but was disabled (Debian 12, Mate 1.26.0):
kernel.yama.ptrace_scope=1

This can be accomplished with these commands:
echo "kernel.yama.ptrace_scope=1" | sudo tee -a /etc/sysctl.d/99-ptrace-scope.conf
sudo sysctl --system

Thanks Gem and stellar 1p team!
etrask
New Contributor
2 years ago
Hello
I am still having this issue on Linux app version 8.10.38.
I have just emailed support as instructed by FrankyO1P, and received ticket ID DHJ-17279-264

I am happy to run any tests that may help resolve this! Thank you
FrankyO1P
1Password Team
2 years ago
Hi everyone,

If you are still experiencing this issue, I'd like to ask you to send an email tosupport+linux@1Password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/146177/file-picker-not-opening-when-adding-files-or-exporting-items-known-issue

Your forum username

A diagnostics report: https://support.1password.com/diagnostics/?linux

Information about your current environment (Linux distribution, version, desktop environment)

We'll look forward to hearing from you.

Franky
DenalB
Super Contributor
2 years ago
I'm on the stable release, and it was released in the AUR.

https://aur.archlinux.org/packages/1password
https://releases.1password.com/linux/8.10/#1password-for-linux-8.10.38

We’ve fixed an issue where the file selector didn’t open when you tried to add an attachment.
solarizde
Frequent Contributor
2 years ago
Hmm where to get the 8.10.38? In the beta repository it is still at 8.10.36-35.BETA
DenalB
Super Contributor
2 years ago
1P_Dave
Just installed the update 8.10.38 from 8.10.36 on EndeavourOS from AUR, and it looks like the bug is fixed. I'm able to add icons and documents now.

Thanks! 😊
solarizde
Frequent Contributor
2 years ago
Experience the same for everything related to the filepicker.
Also on Fedora 40 and 1password 8.10.36 runing from the yum beta repo.

In the past when it occured I was able to fix it by forcing the use of GTK Portal.

export GTK_USE_PORTAL=1

But this does not change anything anymore no matter if 0 or 1.

If I start 1password with log info level I see when the Filepicker is about to open it produce a portal error, which explain why it cant open the picker:

[80396:0806/165053.215373:ERROR:select_file_dialog_linux_portal.cc(760)] Portal returned error: org.freedesktop.DBus.Error.AccessDenied: Portal operation not allowed: Unable to open /proc/80396/root

Known Portals are confirmed working on manual trigger or other apps:

```

qdbus | grep portal

org.freedesktop.portal.Desktop
org.freedesktop.portal.Documents
org.freedesktop.impl.portal.PermissionStore
org.freedesktop.impl.portal.desktop.kwallet
org.freedesktop.impl.portal.desktop.kde
org.freedesktop.impl.portal.desktop.gtk
```
jc00ke
Occasional Contributor
2 years ago
I'm still seeing what I think this issue is on 1Password for Linux 8.10.38 (81038059) Beta channel. If I quit and restart and get lucky with the initial file drop, I can get the document saved. I'll send a diagnostics export (tar.xz'd from 1.9MB to 50kb!) to support+forum@

support ticker ID: VFM-81337-523