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Forum Discussion
finwe
2 years agoSuper Contributor
Filling in Credit card details overwrites already filled fields
Hi,
I have noticed that filling in credit card details can and will fill in unrelated fields, and what's worse even overwrite already filled fields unrelated to the credit card details. Currently,...
Former Member
2 years agoHi finwe, I'm sorry to hear about the troubles you've encountered while filling your credit card details.
I have noticed that filling in credit card details can and will fill in unrelated fields, and what's worse even overwrite already filled fields unrelated to the credit card details. Currently, I have noticed this when subscribing for paid Envato Elements.
I have tested the payment form on the Envato Elements website and things work well on my end. However, we may not have the same exact setup. First, what specific fields are being overwritten on the form from your end? Are these fields present in your credit card item? Are these custom fields?
Let's start from there (though we may need to take this to email if we end up requesting for a screenshot). I look forward to hearing back from you.