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Forum Discussion

jimmygadget

New Contributor

12 months ago

FireFox Extension Unable Install Error = "An unexpected error occurred during installation."

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice? 1Password Version: 1Password for Mac 8.10.33 (81033...

browser extension

1P_Dave

Moderator

11 months ago

Hello jimmygadget! 👋

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

I look forward to hearing from you.

-Dave

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Any advice? \n \n\n \n\n 1Password Version: 1Password for Mac 8.10.33 (81033...","body@stringLength":"705","rawBody":"

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice?
\n

\n\n

1Password Version: 1Password for Mac 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: 14.5 (23F79)
\nBrowser: Firefox 126.0.1 (64-bit)

\n","kudosSumWeight":0,"postTime":"2024-06-06T14:10:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:106852_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":144},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice?
\n

\n\n

1Password Version: 1Password for Mac 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: 14.5 (23F79)
\nBrowser: Firefox 126.0.1 (64-bit)

"},"Conversation:conversation:106852":{"__typename":"Conversation","id":"conversation:106852","solved":false,"topic":{"__ref":"ForumTopicMessage:message:106852"},"lastPostingActivityTime":"2024-06-20T13:17:35.000-07:00","lastPostTime":"2024-06-20T13:17:35.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:106852":{"__typename":"ModerationData","id":"moderation_data:106852","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1","title":"hobckludg4yf.png","associationType":"BODY","width":1626,"height":1114,"altText":null},"Revision:revision:106852_1":{"__typename":"Revision","id":"revision:106852_1","lastEditTime":"2024-06-06T14:10:12.000-07:00"},"ForumReplyMessage:message:106853":{"__typename":"ForumReplyMessage","id":"message:106853","conversation":{"__ref":"Conversation:conversation:106852"},"author":{"__ref":"User:user:55"},"revisionNum":1,"uid":106853,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: FireFox Extension Unable Install Error = \"An unexpected error occurred during installation.\"","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:106853"},"parent":{"__ref":"ForumTopicMessage:message:106852"},"body":"

Hello jimmygadget! 👋

\n\n

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"444","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

\n\n

I look forward to hearing from you.

\n\n

-Dave

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Forum Discussion

FireFox Extension Unable Install Error = "An unexpected error occurred during installation."

1Password app and Safari Extension slow

Quick Access slow to appear

Passwords not updating iOS

"Sign In With" Provider Not Available

Wells Fargo Passkey Not Saving In 1P