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New Contributor

3 months ago

Solved

Performance issues with 1Password for Mac 8.10.78 (desktop app)

I'm adding to this to avoid creating a new thread on what seems to be related. Mac OS 15.5 1Password 8.10.78, on various M series Macs. The app itself is incredibly slow. Even typing in any field tak...

1P_Dave

Moderator

2 years ago

Hello jimmygadget! 👋

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

I look forward to hearing from you.

-Dave

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Extension Unable Install Error = \"An unexpected error occurred during installation.\"","id":"message:106852","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:106852","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5610"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:106852"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:106852"},"body@stripHtml({\"truncateLength\":200})":" Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice? \n \n\n \n\n 1Password Version: 1Password for Mac 8.10.33 (81033...","body@stringLength":"705","rawBody":"

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice?
\n

\n\n

1Password Version: 1Password for Mac 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: 14.5 (23F79)
\nBrowser: Firefox 126.0.1 (64-bit)

\n","kudosSumWeight":0,"postTime":"2024-06-06T14:10:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:106852_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":178},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Getting the following error trying to install on a new MacBook and brand Firefox install... old Mac/firefox still works. Any advice?
\n

\n\n

1Password Version: 1Password for Mac 8.10.33 (81033001)
\nExtension Version: 2.24.2
\nOS Version: 14.5 (23F79)
\nBrowser: Firefox 126.0.1 (64-bit)

"},"Conversation:conversation:106852":{"__typename":"Conversation","id":"conversation:106852","solved":false,"topic":{"__ref":"ForumTopicMessage:message:106852"},"lastPostingActivityTime":"2024-06-20T13:17:35.000-07:00","lastPostTime":"2024-06-20T13:17:35.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:106852":{"__typename":"ModerationData","id":"moderation_data:106852","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.1password.community/t5/s/cuxzj43862/images/bS0xMDY4NTItNDQ2OGkxRTg3OTVCQUVBOEQ0RjEz?revision=1","title":"hobckludg4yf.png","associationType":"BODY","width":1626,"height":1114,"altText":null},"Revision:revision:106852_1":{"__typename":"Revision","id":"revision:106852_1","lastEditTime":"2024-06-06T14:10:12.000-07:00"},"ForumReplyMessage:message:106853":{"__typename":"ForumReplyMessage","id":"message:106853","conversation":{"__ref":"Conversation:conversation:106852"},"author":{"__ref":"User:user:55"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:106852/message:106853","revisionNum":1,"uid":106853,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: FireFox Extension Unable Install Error = \"An unexpected error occurred during installation.\"","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:106853"},"parent":{"__ref":"ForumTopicMessage:message:106852"},"body":"

Hello jimmygadget! 👋

\n\n

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

\n\n

I look forward to hearing from you.

\n\n

-Dave

","body@stringLength":"444","rawBody":"

Hello ! 👋

\n\n

I'm sorry that you're unable to install 1Password in Firefox. Are you able to install any other extensions? Is the issue only limited to installing 1Password?

\n\n

I look forward to hearing from you.

\n\n

-Dave

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