Forum Discussion

Former Member's avatar
Former Member
2 years ago

Firefox plugin never syncs

I can't get the firefox plugin to sync. If I change an item (or add a new item) on another device or even on the 1passord app (linux), the item in the browser plugin never updates. The only way to...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hi @nowayswiveltyro,

I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!