Forum Discussion

Former Member's avatar
Former Member
3 years ago

Freezing on Amazon/Arc Browser

Hey all, I am running the 1Password beta on Arc Browser. I am trying to add a passkey to Amazon. But it freezes first on the sign-in page (sometimes comes back after a couple of minutes). If...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @sorendayton,

I'm sorry for the delay in getting back to you.

If you are still able to reproduce this behaviour can you do so and then send over the extensions console log so we can take a closer look at what is happening? Here's how: https://support.1password.com/cs/extension-console-log/

Please attach it to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!