Forum Discussion

Former Member's avatar
Former Member
5 years ago

Fresh install - 1st run problem.

Hi All, I have been using 1password on Linux (Ubuntu) for about 2 months and it worked fine with some exceptions. I had to reinstall it once but it worked fine. I wanted to try another distro (Pop_...
linux
Dayton_ag's avatar
Dayton_ag
Icon for 1Password Team rank1Password Team
5 years ago

Hi there @ArturK, I'm so sorry you're having trouble getting 1Password for Linux to work properly! Let's continue this conversation over email - could you send me an email at support+linux@1password.com?

In that email, zip up the logs folder from 1Password and attach them so I can take a peek - the logs can be found in the following folder: ~/.config/1Password/logs

After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.

Thanks, I'm looking forward to getting this sorted for you! :smile: