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Former Member's avatar
Former Member
4 years ago

GMX.net 2 Factor Authentication Problem

Hello everyone,

For a few days, the 2 Factor Authentication is not filled out correctly by the 1password browser companion. It continually misses the first number.

I have tried Firefox (95.0) and Edge (96.0.1054.53 ) both share the same Problem.

Can somebody help?

1Password Version: 7
Extension Version: 7.9.1
OS Version: macOS 12.0.1

browser extension

5 Replies

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @corasun:

    Are you using the beta version of 1Password in your browser? Use 1Password beta releases

    We've included a fix for this in version 2.4.0. Let me know if that improves your state of play!

    Jack

  • Former Member's avatar
    Former Member
    3 years ago

    6 Month later and it is still an open issue.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @corasun!

    Thanks for following up on this, and I apologize for the delay in getting back to you. I can definitely see how annoying this is when logging in, but I don't have an update for you at this time.

    Jack

  • Former Member's avatar
    Former Member
    4 years ago

    Any chance that this is getting fixed soon? It is really very annoying :(

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @corasun:

    Thanks for reporting this. We're currently tracking this issue, so I'll add your input as well. In the meantime, copying and pasting your one-time passcode from the 1Password pop-up into the field should work as expected. Let me know how that goes!

    Jack

    ref: dev/core/core#11629