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joe_topolin
4 months agoNew Contributor
High background usage on iOS 26
Ever since I got my new iPhone 17 I'm seeing daily hours and hours of background activity from 1password, and it seems more people are suffering from the same issue: https://www.reddit.com/r/1Password/comments/1o6g8fu/high_1password_background_activity_ios_26/
Just yesterday, 1password ran for 7 hours in the background and use 6% of my total battery, with just 1 minute of actual screen time. Today it was 6% on 3 hours of background time, again with no screen time.
I'm using 8.11.14. I have also tried disabling background refresh and the safari extension as some people on Reddit suggested, to no help at all. And no, I'm not setting up 1password anywhere else, this is happening for weeks now.
Is this being investigated by the 1Password team at all? I haven't seen anything. If it continues it will surely encourage me to start the painful migration to somewhere else.
I have tried emailling support but got no answer. On Reddit everyone is lost.
28 Replies
- nebbit32New Contributor
Hi,
I have been experiencing poor battery life on my new iPhone 17 Pro Max. After doing a bit of investigation I can see 1Password is consistently at the top of my apps using the most battery. The most recent time I checked, it used 35% of my total battery charge. I will attach a screenshot below. Please help.
Many thanks.
nebbit32
iOS version: 26.2 (23C55).
1Password for iOS app version: 8.11.22 | 81122027, on PRODUCTION channel.
Phone make and model: Apple iPhone 17 Pro Max- ChrisC1P
Moderator
Hi nebbit32 thanks for reaching out!
We've received some similar reports from other users where they're seeing increased background battery use from the 1Password app on iOS and our Development team is currently investigating the issue. I've gone ahead and added your report to our internal tracker.
Other users experiencing the issue have noticed an improvement by disabling the 1Password for Safari extension. Could you try the following?
- Open the Settings app on your iOS device and navigate to Apps > Safari.
- Select Extensions, and toggle off the 1Password extension.
- Wait a couple of days and see if the battery use decreases. Note that you can still use AutoFill to fill your details in Safari when the extension is off: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad
Let me know if you have any questions.
- Chris
- PA-847
- zaph0dNew Contributor
I only noticed this issue today when I was surprised at how fast my phone was draining. It seems to be happening for at least a week. Daily average for the last week is 10-15% per day with a spike as high as 24%. I also use Arc Search as my browser (uses the Safari web view internally)
iOS 26.1 / 1P 8.11.22 / iPhone 16 Pro MYMV3VC/A
- kvozelOccasional Contributor
Same here with me. Let's go guys, wazzup?
Maybe I should also say that 1P also keeps popping hi p a window asking me to sign in. Could this be related?
- 1P_Dave
Moderator
Hello everyone,
I’m sorry that you're experiencing increased battery usage with 1Password on iOS. We’ve received a number of similar reports, and our development team has an active work item open to investigate further.
We’ll share updates in this thread as soon as we have more information.
-Dave
- mafl2kNew Contributor
It came back worse than before.
- joe_topolinNew Contributor
And the issue is back
- bruskNew Contributor
The issue was gone for quite some time for me, but it has returned this week. Often days with 5-15% battery drain, and 10+ hours of background usage.
Can we please have an update from the engineering team? Sorry, but this is getting annoying!
iPhone 17 Pro, 26.2, 8.11.22
- dirkNew Contributor
I am on an iPhone 15 Pro Max, iOS 26.1 and using 1Passwor 8.11.18. Since the 2nd of December, 1Password all of a sudden started using between 5% and 15% of my battery as a background task, with 0 On Screen usage. I've tried uninstalling and reinstalling, I've also tried turning off background tasks for 1Password. Nothing seems to stop this. I am now considering just uninstalling it permanently until maybe a new version comes out. I have used 1Password for a very long time, and this is the first time I have really gotten an issue with it. From Reddit it seems I am not alone in this problem. I have also submitted a diagnostic report to 1Password, but maybe someone here knows what is going on and how to stop it ?
- joe_topolinNew Contributor
It’s back here too it seems, can’t believe it.
- siratNew Contributor
Same here (iPhone 16).
- bruskNew Contributor
Issue disappeared for me quite some time now. Currently on 26.2 DB2, 8.11.18, iPhone 17 Pro, but was also gone before. Will keep monitoring.
- VikestartNew Contributor
Same issue here on iPhone 17 Pro Max running the latest stable versions of iOS 26.1 (23B85) and the 1Password app (8.11.16).
1Password is by far the app that consumes the most battery on my phone. Today it has consumed 11% of my battery, with only 2 minutes of actual on-screen usage and 11 minutes in the background. 11% for an app that I use just a couple of times a day is NOT okay. That is a HUGE portion of the battery.
I see a lot of users have reported this issue fo several weeks already… If not fixed soon, I may have to cancel my subscription and look for another provider… 😅
- 1P_Dave
Moderator
I'm sorry that 1Password is using more battery than expected. The issue still open with our development team. If you update to version 8.11.18 do you still see the same issue?
-Dave
- The_DoctorOccasional Contributor
iOS 26.1 (32B81) / 8.11.16 / iPhone 17 Pro max
And a few days ago, it was even higher. Almost 12 hours? What’s going on guys?
- 1P_Dave
Moderator
I'm sorry that 1Password is using more battery than expected. The issue still open with our development team. If you update to version 8.11.18 do you still see the same issue?
-Dave