Forum Discussion

Giuseppe123's avatar
Giuseppe123
New Contributor
3 months ago

How to integrate Edge Browser

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Security
You have not integrated this browser with the 1Password desktop app. This means 1Password will always lock when you quit this browser — even if auto-lock is off

How to intergrade my Edge browser to the desktop app?

3 Replies

  • On advice of Co-pilot, I uninstalled 1Password that had the date when I upgraded this desktop to Win 11.  I had 2 entries in my installed apps. One 1Password and the other 1Password 8.11.18. I cannot uninstall 8.11.18 I get: Windows cannot find.  Co-Pilot told me go find 1Password Uninstaller run and restart. 8.11.18 is still there and I cannot install the app. The Edge extension is still here, and it works but in https://my.1password.com/home  I still get : You were automatically signed in

    The 1Password browser extension is unlocked, allowing automatic sign-in. You can change this anytime in your 1Password extension settings.

     

    • Trevor_1P's avatar
      Trevor_1P
      Icon for Moderator rankModerator

      Hi Giuseppe123​,

      As it sounds like you have multiple versions of the app installed, I think this may be best handled over email so we can collect some information specific to your setup. I'd therefore like to ask you to create and share a 1Password diagnostics report from your Windows PC:

      Send a diagnostics report (Windows)

      Attach the diagnostics to an email message addressed to support@1password.com

      With your email please include:

      • A link to this thread: https://www.1password.community/discussions/1password/how-to-integrate-edge-browser/165692
      • Your forum username: Giuseppe123


      You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

  • Tom's avatar
    Tom
    Bronze Expert

    Working with both Edge and Chrome on a daily basis I never experienced such an issue with the desktop app. Are you sure you installed both the desktop app and the Edge extension (https://1password.com/downloads/browser-extension)?