Forum Discussion
Former Member
3 years agoHey SteveBrown, sorry to hear about the trouble. To better understand what's happening, I'd like to ask a few questions:
- What steps do you take to add new logins?
- Do you get any error messages such as "unable to save item"?
- Do you have any other extensions installed in Chrome?
- After adding a new login, does it show up in your account at my.1password.com?
- Do you use the 1Password desktop app on your computer?
- Do you have 2fa enabled for your 1Password account?
Once we get the details above, we'll be able to help further. Talk to you again soon!