I signed up ok and started creating items in vaults. Am having trouble connecting my vault to aps

@KarenTaborn

Can you clarify "it didn't work"? Was this the password was not filled or did you receive an error message like a wrong password attempt? Which browser are you using? Do you happen to have duplicates in your vault? Do you also have logins stored in another manager such as the browser? it might be a saved password offered up there that has not been changed. Please let us know more. if you'd like to send screenshots you can do so here. Be sure to cover private details. Or you can email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.