Forum Discussion

Former Member

3 years ago

I signed up ok and started creating items in vaults. Am having trouble connecting my vault to aps

This is a very basic question that I'm almost embarrassed to ask but I setup the account ok but once I enter an "item" in the vault I'm having trouble connecting it to the item. In other words, once ...

browser extension

1P_Tommy

Moderator

3 years ago

@KarenTaborn

Can you clarify "it didn't work"? Was this the password was not filled or did you receive an error message like a wrong password attempt? Which browser are you using? Do you happen to have duplicates in your vault? Do you also have logins stored in another manager such as the browser? it might be a saved password offered up there that has not been changed. Please let us know more. if you'd like to send screenshots you can do so here. Be sure to cover private details. Or you can email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

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signed up ok and started creating items in vaults. Am having trouble connecting my vault to aps","id":"message:115229","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:115229","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:115229"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:115229"},"body@stripHtml({\"truncateLength\":200})":" This is a very basic question that I'm almost embarrassed to ask but I setup the account ok but once I enter an \"item\" in the vault I'm having trouble connecting it to the item. In other words, once ...","body@stringLength":"707","rawBody":"

This is a very basic question that I'm almost embarrassed to ask but I setup the account ok but once I enter an \"item\" in the vault I'm having trouble connecting it to the item. In other words, once I go Paypal (for example) I see the 1pass icon and click it but the newly created password (in 1pass) does not work!

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\nReferrer: forum-search:I signed up ok and started creating items in vaults. Am having trouble connecting my vault to aps

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@KarenTaborn

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Can you clarify \"it didn't work\"? Was this the password was not filled or did you receive an error message like a wrong password attempt? Which browser are you using? Do you happen to have duplicates in your vault? Do you also have logins stored in another manager such as the browser? it might be a saved password offered up there that has not been changed. Please let us know more. if you'd like to send screenshots you can do so here. Be sure to cover private details. Or you can email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

","body@stringLength":"636","rawBody":"

@KarenTaborn

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