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Rammuraly's avatar
Rammuraly
New Contributor
2 years ago

ICICI Bank password not filling correctly

When we visit https://infinity.icicibank.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TRAN_FLAG__=Y&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=ICI&ITM=nli_personalb_personal_login_btn&_gl=1*30xkeg*_ga*MTgzMDcxOTY5Ni4xNjIwMDM5NDU0*_ga_SKB78GHTFV*MTYyODIzNDM4NC43Ny4xLjE2MjgyMzQ1MDQuMjc.&_ga=2.92094746.1084279428.1697432242-1973315115.1690798212&_gac=1.213008672.1697523963.EAIaIQobChMI-7jpvrn8gQMVt6lmAh1nywMHEAAYASAAEgKBxfD_BwE?ITM=nli_personalb_personal_login_btn

and try to use 1password it won't fill password correctly leading to account lockout. this is a recent behaviour, i have tested both on Safari and Chrome

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

browser extension

1 Reply

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello, Rammuraly. Thank you for writing in. I'm sorry about the issue you're running into with 1Password.

    I've tested the website and have been able to recreate the same behaviour. I created an issue for our development team to investigate further and added you as an affected user.

    In the meantime, I recommend turning off Autosubmit for this website and pasting the password into the field:

    1. Navigate to the website.
    2. Click the 1Password icon in the browser's toolbar.
    3. Click the three dots ( ⋮ ) on the ICICI Bank Login item and select Don't sign in automatically.

    After that, you can paste the password into the field or use https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps.

    I hope that helps!

    -Evon

    ref: dev/core/core#31540