Forum Discussion

vealpool's avatar
vealpool
Dedicated Contributor
9 months ago

Icons for saved Logins

Hi, can you please improve the addition of website icons? For almost all new logins that I save, the icon is not added automatically. Greetings 1Password Version: Not Provided Extensio...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
9 months ago

vealpool

Thanks for confirming that this is occurring while the "Show app and website icons" setting is activated within the 1Password extension's settings. In order to investigate further, can you send us a diagnostics report from Chrome and a console log from Firefox?

  • https://support.1password.com/diagnostics/#in-the-1password-browser-extension
  • https://support.1password.com/cs/extension-console-log/#firefox

Please attach the files to an email message addressed to support+forum@1password.com with a link to this thread. After sending the email, you’ll receive a reply from our friendly support assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

I look forward to hearing from you!

-David