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Former Member's avatar
Former Member
3 years ago

Im not able to add new passwords. I just opened an account.

I just created an account. I went to two different websites and logged out and then logged back in expecting the pop-up extension box to appear where I would approve 1 password to save the password. ...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @Gracen:

Thanks for reaching out about this. Just to confirm, have you added 1Password to Safari? Get started with 1Password in your browser

Additionally, we're investigating a situation where 1Password for Safari may not display suggestions on the fields. If you quit and relaunch Safari, does that improve your state of play?

Let me know, and I can take a closer look!

Jack

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not able to add new passwords. I just opened an account.","id":"message:40417","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:40417"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40417"},"body@stripHtml({\"truncateLength\":200})":" I just created an account. I went to two different websites and logged out and then logged back in expecting the pop-up extension box to appear where I would approve 1 password to save the password. ...","body@stringLength":"650","rawBody":"

I just created an account. I went to two different websites and logged out and then logged back in expecting the pop-up extension box to appear where I would approve 1 password to save the password. That little box did not pop up and I just logged in as usual. I went to my 1 password account and it did not show the two websites as having been saved with passwords.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ safari
\nReferrer: forum-search:cant save new passwords

\n","kudosSumWeight":0,"postTime":"2022-08-05T08:23:00.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:40417_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":25},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I just created an account. I went to two different websites and logged out and then logged back in expecting the pop-up extension box to appear where I would approve 1 password to save the password. That little box did not pop up and I just logged in as usual. I went to my 1 password account and it did not show the two websites as having been saved with passwords.

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ safari
\nReferrer: forum-search:https://1password.community/search?Search=cant%20save%20new%20passwords

"},"Conversation:conversation:40417":{"__typename":"Conversation","id":"conversation:40417","solved":false,"topic":{"__ref":"ForumTopicMessage:message:40417"},"lastPostingActivityTime":"2022-08-05T15:35:06.000-07:00","lastPostTime":"2022-08-05T15:35:06.000-07:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:40417":{"__typename":"ModerationData","id":"moderation_data:40417","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:40417_1":{"__typename":"Revision","id":"revision:40417_1","lastEditTime":"2022-08-05T08:23:00.000-07:00"},"ForumReplyMessage:message:40418":{"__typename":"ForumReplyMessage","id":"message:40418","conversation":{"__ref":"Conversation:conversation:40417"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":40418,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Im not able to add new passwords. I just opened an account.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40418"},"parent":{"__ref":"ForumTopicMessage:message:40417"},"body":"

Hi @Gracen:

\n\n

Thanks for reaching out about this. Just to confirm, have you added 1Password to Safari? Get started with 1Password in your browser

\n\n

Additionally, we're investigating a situation where 1Password for Safari may not display suggestions on the fields. If you quit and relaunch Safari, does that improve your state of play?

\n\n

Let me know, and I can take a closer look!

\n\n

Jack

","body@stringLength":"522","rawBody":"

Hi @Gracen:

\n\n

Thanks for reaching out about this. Just to confirm, have you added 1Password to Safari? Get started with 1Password in your browser

\n\n

Additionally, we're investigating a situation where 1Password for Safari may not display suggestions on the fields. If you quit and relaunch Safari, does that improve your state of play?

\n\n

Let me know, and I can take a closer look!

\n\n

Jack

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