1password on Arc gets confused after using google meet
There’s a really frustrating bug with Arc + 1Password + Google Meet.
The bug's behaviour
If I visit a google meet tab, any other tabs after that break 1Passwords cmd+\ shortcut by showing only *.google.com accounts for autofilling, instead of the actual domain I’m on.
This only happens for google meet. I suspect it might have something to do with all the customisations and features built in to Arc to make Meet's experience better.
I’ve tested Chrome to see if this is a Chromium quirk, but chrome doesn’t exhibit this behaviour.
The only way I can get 1Password to correctly suggest passwords for autofilling is by restarting Arc
Repro Steps:
Have 1Password installed, and the 1Password extension installed and configured on Arc.
Restart Arc so that you can start from a clean slate.
Visit a non-google site that you are currently not logged in to, i.e. GitHub. Log out if you have to.
Go to the login page for the site, and hit the CMD+\ shortcut to bring up the stored logins, and observe that it is correctly showing the logins for that site.
Open a google.meet tab. You do not need to have a meeting, just browse to the tab.
Go back to the other site, and hit the CMD+\ shortcut again, and observe that 1Password is now suggesting *.google.com sites instead of the current site.
Hello @gee-forr, thank you for your reply. I sincerely apologize for the frustration this has caused and for the inconvenience. It's in our developer's backlog to address in the future.
I spent some time today looking into potential workarounds, but I wasn't able to find an elegant solution for you to use while we wait for our developers to fix the issue. Aside from closing the Google Meet tab in Arc, which you already said won't work for you, another option that I can provide in case it helps until a permanent fix is released is to use 1Password in the browser instead. You can choose to autofill from the 1Password extension pop-over or the Inline menu below the fields.
I realize this may not be ideal or part of your workflow, but I hope it helps in the meantime. I appreciate your patience and understanding.
hey 1P_Evon and steph_giles . Is there any progress on this resolving this bug? I encounter it multiple times a day and it's extremely frustrating and annoying at this point.
hey there 1P_Evon - thanks for the reply, and thanks for logging the bug. Unfortunately, I can't really close the meet tab, as its one of my permanent bookmarked tabs which are always open.
Luckily restarting Arc takes less than 10 secs, which I can live with for now.
I'm happy to help your team if they need additional information.
Hello there @gee-forr. Thank you so much for writing in and sharing details on the issue.
I've followed the steps you provided and have been able to recreate the same behaviour. I've gone ahead and created an issue for our development team to look further into this and added you as an affected user to our internal reporting.
In the meantime, I was able to get the correct suggestions to appear after closing the Google Meet tab in Arc.
I hope that helps! Please let me know if you have any questions, @gee-forr.
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On passwords for all my websites in 1Password I can't autofill when I log in from the dock, or the menu bar. When I click on the link for the website in 1Password hoping for it to autofill I get a message to press the 1Password icon in your browser's toolbar to unlock. Then it works but that's two logins to 1Password. I don't have to go through this in Chrome or Firefox.
On passwords for all my websites in 1Password I can't autofill when I log in from the dock, or the menu bar. When I click on the link for the website in 1Password hoping for it to autofill I get a message to press the 1Password icon in your browser's toolbar to unlock. Then it works but that's two logins to 1Password. I don't have to go through this in Chrome or Firefox.
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In Safari I have to log in on the menu bar and then on the Safari toolbar","moderationData":{"__ref":"ModerationData:moderation_data:79841"},"body":"
Thank you @Piper7,
\n\n
Let us know if there is anything else we can help with!
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Steph, here is the number. Look forward to hearing from you. Restarting didn't help. Minor point, Safari>Preferences>Advanced rather than Safari>Settings... \n[#DCM-74662-995]
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Hey @Piper7,
\n\n
It sounds like 1Password in your browser may be having a hard time connecting with your 1Password desktop app.
\n\n
Can you give your computer a complete restart and if this doesn't help send over the following:
Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.
\n\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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Sorry that I missed your explanation on the extension in your opening comments. Short-term memory problem I guess.
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I'm not sure what you mean about the extension unless following your instructions IS testing the extension I followed your instructions and it didn't help. It is still a two-login process: menu bar and Safari toolbar; or dock and Safari toolbar, before it autofills. Thanks for working with me. Looking forward to your response.
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Hey @piper7, let's tackle the first issue you wrote in about before going on to the next one.
\n\n
From your message, it does sound like the extension is having a hard time communicating with the 1Password app in order to unlock in the browser. Please try the following to help with that:
\n\n
Turn on 'Keep 1Password in the menu bar' in the 1Password app settings \n1. Open the 1Password app. \n2. Click 1Password in the top left corner and select Settings. \n3. Under the General section ensure \"Keep 1Password in the menu bar\" is checked.
\n\n
Reset the connection between the app and extension \n1. Right-click the 1Password icon in your browser toolbar and choose Settings. \n2. Under General, disable \"Integrate with 1Password app\". \n3. Fully quit 1Password app and browser. \n4. Restart the 1Password app and then open browser. \n5. Right-click the 1Password icon in your browser toolbar and choose Settings. \n6. Under General, re-enable \"Integrate with 1Password app\". \n7. Test things out with the extension.
\n\n
Let us know how that goes!
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To clarify a little, when I sign in to 1Password from the dock or the menu bar and type in Zoom for example, I click in the \"website\" link. It opens in Safari since that's my default browser and it won't autofill. But then I have to click on the 1Password icon in the Safari toolbar and log in again and then it autofills.
\n\n
Not only that, If I first go to Safari and sign in to 1Password from there to avoid the two login process it comes up with a small 1Password screen so I can't see my tags etc. I don't see a way to enlarge the screen. If I log into 1Password from the dock or the menu bar I get the full screen like I always have but again, I can't autofill from there and have to log in again from the Safari toolbar. This lack of full screen problem also happens in Firefox and Chrome. I can't find a setting or green dot or whatever to get to the full screen.
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1P_Evon1Password Team
steph_giles
