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Former Member
4 years agoIntermittent Beachball Google Chrome 105 1Password 8.9.4 MacOS 12.5.1
I recently and finally upgraded from Standalone 1Password 7 to 1Password 8 Family Account. 1P7 was working great in all browsers without any issues.
Once I updated to 1P8 and updated the related e...
Former Member
4 years agoARGH -- just tried to post my comment and it failed.
Anyway, more detail here. Google Chrome goes unresponsive for 3 minutes trying to fill a login. I'll send the full console log to Support in case there is PII. I'll redact the relevant part here.
Also got a screenshot of the dead 1P dialog in the browser.
User Experience:
* 12:32:25 -- Hit command-backslash to fill a login
* Google Chrome beachballs, is unusable
* 12:33:05-ish -- Prompt states "Cannot determine if Chrome" prompt, hit "Fill Login"
* Google Chrome beachballs, is unusable
* 12:35:14 Google Chrome returns, nothing is filled in, I am le sad. [REDACTED]
12:32:25.375 background.js:2 📤 Sending <NmLockState> message to native core <[REDACTED]>
12:32:35.388 background.js:2 [LM] User went inactive. Posting lock notification.
12:32:35.389 background.js:2 [LM] Stopped.
12:32:35.389 background.js:2 [OP] Locked at Tue Sep 13 2022 12:32:35 GMT-0400 (Eastern Daylight Time)
12:33:05.398 background.js:2 signout failed: ClientError: The request took too long. Check your Internet connection and try again.
at new t (background.js:2:1124546)
at background.js:2:1642340
at Array.f (background.js:2:347162)
at background.js:2:346855
(anonymous) @ background.js:2
Promise.catch (async)
(anonymous) @ background.js:2
Promise.then (async)
(anonymous) @ background.js:2
FW @ background.js:2
signOut @ background.js:2
C8.lock @ background.js:2
mre @ background.js:2
Voe @ background.js:2
broadcastState @ background.js:2
updateState @ background.js:2
updateStateFromDesktopApp @ background.js:2
(anonymous) @ background.js:2
updateState @ background.js:2
nextState @ background.js:2
(anonymous) @ background.js:2
await in (anonymous) (async)
process @ background.js:2
(anonymous) @ background.js:2
setTimeout (async)
push @ background.js:2
invoke @ background.js:2
Fee.lockState @ background.js:2
Rne.didUserGoInactive @ background.js:2
Rne.queryState @ background.js:2
12:33:05.400 background.js:2 [OP] Locked at Tue Sep 13 2022 12:33:05 GMT-0400 (Eastern Daylight Time)
12:35:14.505 background.js:2 💫 Looking for desktop app com.1password.1password
12:35:14.505 background.js:2 📤 Sending <NmRequestAccounts> message to native core <[REDACTED]>
12:35:15.386 background.js:2 📥 Received message <NmRequestAccounts> from native core <[REDACTED]>
12:35:15.387 background.js:2 📤 Sending <NmRequestAccounts> message to native core <[REDACTED]>
12:35:16.014 extensions::setIcon:49 [Violation] 'load' handler took 268ms
12:35:16.036 background.js:2 📥 Received message <NmRequestAccounts> from native core <[REDACTED]>
12:35:16.472 background.js:2 Hooray!; Unlocked account [REDACTED] with MUK; 🎉
12:35:16.473 background.js:2 We successfully unlocked 1 account(s) from a Desktop app with 1 unlocked and 0 locked account(s).
12:35:17.243 background.js:2 [LM] Started Desktop Lock Monitor at [REDACTED] (connected to desktop app).
12:35:18.130 extensions::setIcon:49 [Violation] 'load' handler took 231ms