Forum Discussion

Bill_W's avatar
Bill_W
New Contributor
9 months ago

Issues moving items between vaults using 1Password.com (browser)

I am trying to move items between a private vault and a shared one. My issue is that i move the first item ok, but beyond that (second item), the process doesn't work. If I log out and log back in it works again for a single move. Any clues?

1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: Win 11 Pro 23H2
Browser: Edge

browser extension

1 Reply

  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    9 months ago

    Hello, Bill_W. Thank you for writing in. I'm sorry about the issue you encountered with 1Password.

    So that I can take a closer look at the issue you are experiencing, I would like to request that you send us some information to mailto:support+forum@1Password.com. With your email, please include the following:

    • A link to this thread: https://1password.community/discussion/149550
    • Your forum username: Bill_W
    • A browser console log when the issue occurs: https://support.1password.com/cs/browser-console/

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

    -Evon