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BobbyGee
New Contributor
11 months ago

Just started using 1PW, Chase.com not working

Not a totally smooth transition get 1 PW up and going, definitely not for grandma to import and change passwords. For the life of me, cannot get Chase.com to work and had to get very creative to change password on that account with manual copy and paste new password. But Chase does not recognize 1PW integration. Saw posts from months ago with same issue, any progress?

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Not a totally smooth transition get 1 PW up and going, definitely not for grandma to import and change passwords. For the life of me, cannot get Chase.com to work and had to get very creative to change password on that account with manual copy and paste new password. But Chase does not recognize 1PW integration. Saw posts from months ago with same issue, any progress?

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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Chrome

","body@stringLength":"552","rawBody":"

Not a totally smooth transition get 1 PW up and going, definitely not for grandma to import and change passwords. For the life of me, cannot get Chase.com to work and had to get very creative to change password on that account with manual copy and paste new password. But Chase does not recognize 1PW integration. Saw posts from months ago with same issue, any progress?

\n\n
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1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Chrome

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Just started using 1PW, Chase.com not working","moderationData":{"__ref":"ModerationData:moderation_data:113518"},"body":"

Sweet! Enjoy.

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That worked using 1PW Beta, thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"37","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-22T20:08:55.000-07:00","lastPublishTime":"2024-07-22T20:08:55.000-07:00","metrics":{"__typename":"MessageMetrics","views":3},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:113516":{"__typename":"ModerationData","id":"moderation_data:113516","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:113516":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:101"},"id":"message:113516","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:113513/message:113516","revisionNum":1,"uid":113516,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:113513"},"conversation":{"__ref":"Conversation:conversation:113513"},"subject":"Re: Just started using 1PW, Chase.com not working","moderationData":{"__ref":"ModerationData:moderation_data:113516"},"body":"

Remove it an reinstall should fix that. I did the same thing this morning to get the latest version as it was not showing for me either.

\n\n","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-18T12:42:20.000-07:00","lastPublishTime":"2024-07-18T12:42:20.000-07:00","metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:113515":{"__typename":"ModerationData","id":"moderation_data:113515","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:113515":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:8022"},"id":"message:113515","entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:113513/message:113515","revisionNum":1,"uid":113515,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:113513"},"conversation":{"__ref":"Conversation:conversation:113513"},"subject":"Re: Just started using 1PW, Chase.com not working","moderationData":{"__ref":"ModerationData:moderation_data:113515"},"body":"

Thanks for your reply. The current Chrome extension is version 2.25.1 and I see no option to upgrade to 2.26.1 from the Chrome Web Store.

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BobbyGee

\n\n

Please try updating to 1Password in the browser 2.26.1

\n\n
\n

We’ve fixed an issue with Shadow DOMs to improve the 1Password experience on various websites that use those elements.

\n
\n\n

Let us know if you continue to experience trouble.

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