Forum Discussion

Former Member

3 years ago

Keep getting, "Can’t sign in. The request took too long."

Trying to login on a Windows machine running Chrome.

Keep getting the error, "Can’t sign in. The request took too long. Check your Internet connection and try again."

Internet connection is fine. I can use the browser extension to use passwords but cannot edit a site.

1Password Version: Not Provided
Extension Version: 2.10.0
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=Can%E2%80%99t%20sign%20in.%20%20The%20request%20took%20too%20long.%20

browser extension

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Trying to login on a Windows machine running Chrome.

\n\n

Keep getting the error, \"Can’t sign in. The request took too long. Check your Internet connection and try again.\"

\n\n

Internet connection is fine. I can use the browser extension to use passwords but cannot edit a site.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.10.0
\nOS Version: Windows 10
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=Can%E2%80%99t%20sign%20in.%20%20The%20request%20took%20too%20long.%20

","body@stringLength":"601","rawBody":"

Trying to login on a Windows machine running Chrome.

\n\n

Keep getting the error, \"Can’t sign in. The request took too long. Check your Internet connection and try again.\"

\n\n

Internet connection is fine. I can use the browser extension to use passwords but cannot edit a site.

\n\n

1Password Version: Not Provided
\nExtension Version: 2.10.0
\nOS Version: Windows 10
\nBrowser:_ Chrome
\nReferrer: forum-search:Can’t sign in. The request took too long.

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Keep getting, \"Can’t sign in. The request took too long.\"","moderationData":{"__ref":"ModerationData:moderation_data:48023"},"body":"

Hey @NickelDime,

\n\n

I'm sorry for any disruption caused. Our Operations team were conducting scheduled maintenance on the 1Password servers which caused some intermittent connectivity issues.

\n\n

Everything should now be working as expected. Let us know if there is anything else we can help with at all and have a great weekend!

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Woohoo! Working now.

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