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Former Member's avatar
Former Member
4 years ago

Lock Icon in Firefox (Mac)

Hi, 1Password has been working fine, but now it displays a padlock icon and I am unable to unlock it (clicking the extension does nothing / unlocking the main 1Password app does nothing). I did a...
browser extension
Former Member's avatar
Former Member
4 years ago

And you resolved it. Thanks so much.

For anyone else who stumbles across this post while searching for a solution: I have a license for 1Password 7 (rather than an online 1Password account). The extension I had, stopped working for some reason, and I needed to install the https://support.1password.com/cs/1password-classic-extension/ instead. Note: One thing that page doesn't tell you is how to install it - you can't 'open with Firefox' but you can drag the file onto Firefox's Extensions window.