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Forum Discussion
Logging out of Chrome session
Recently I am having the issue that I get (randomly) logged out of my Chrome 1PW session. Afterwards, it has my account name (probably in a cookie) but it requires me to reauthenticate with the maste...
Hi Dave,
This was the Chrome extension on my work device. Checked with security and they’re not blocking 1PW. I don’t have the desktop app installed. I was logged out of the extension and required to re-login. I haven’t cleared cache or history in Chrome (nor an extension that does so). It seemed like a random snap where I was logged out.
- 1P_Dave
Moderator
Thank you for confirming that the issue occurred with 1Password's browser extension for Chrome. The next time that the issue occurs, I'd like to ask you to create a diagnostics report from 1Password in your browser:
Send a diagnostics report (browser extension)
Attach the diagnostics to an email message addressed to support@1password.com
With your email please include:- A link to this thread: https://www.1password.community/discussions/1password/logging-out-of-chrome-session/153386
- Your forum username: Mark24332
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!-Dave
Thanks for replying, Dave. Will do.
Best,
Mark
Today I received a message from / in Chrome that my extension had to be repaired. Unfortunately, was able to grab a screenshot. I removed the plugin and reinstalled it. Fingers crossed it is not throwing me out in some time. :)
