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mark24332
Occasional Contributor
5 months ago

Logging out of Chrome session

Recently I am having the issue that I get (randomly) logged out of my Chrome 1PW session. Afterwards, it has my account name (probably in a cookie) but it requires me to reauthenticate with the maste...
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mark24332
Occasional Contributor
5 months ago
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Hi Dave,

This was the Chrome extension on my work device. Checked with security and they’re not blocking 1PW. I don’t have the desktop app installed. I was logged out of the extension and required to re-login.  I haven’t cleared cache or history in Chrome (nor an extension that does so). It seemed like a random snap where I was logged out. 

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mark24332
Occasional Contributor
5 months ago
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Today I received a message from / in Chrome that my extension had to be repaired. Unfortunately, was able to grab a screenshot. I removed the plugin and reinstalled it. Fingers crossed it is not throwing me out in some time. :)

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out of Chrome session","id":"message:153386","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:153386","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:6813"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:153386"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:153386"},"body@stripHtml({\"truncateLength\":200})":" Recently I am having the issue that I get (randomly) logged out of my Chrome 1PW session. Afterwards, it has my account name (probably in a cookie) but it requires me to reauthenticate with the maste...","body@stringLength":"614","rawBody":"

Recently I am having the issue that I get (randomly) logged out of my Chrome 1PW session. Afterwards, it has my account name (probably in a cookie) but it requires me to reauthenticate with the master password, secret key (and in my case also 2FA). Any idea what could be causing this? To my best knowledge I am not doing something odd or wrong and the behavior is quite distrupting. 

Please let me know how I can contribute to find the root cause. I have this issue twice in two weeks time whereas before this worked perfectly. 

 

Love the 1PW product. :-)

Best, Mark

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Today I received a message from / in Chrome that my extension had to be repaired. Unfortunately, was able to grab a screenshot. I removed the plugin and reinstalled it. Fingers crossed it is not throwing me out in some time. :)

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Today I received a message from / in Chrome that my extension had to be repaired. Unfortunately, was able to grab a screenshot. I removed the plugin and reinstalled it. Fingers crossed it is not throwing me out in some time. :)

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Hi Dave,

This was the Chrome extension on my work device. Checked with security and they’re not blocking 1PW. I don’t have the desktop app installed. I was logged out of the extension and required to re-login.  I haven’t cleared cache or history in Chrome (nor an extension that does so). It seemed like a random snap where I was logged out. 

","body@stringLength":"365","rawBody":"

Hi Dave,

This was the Chrome extension on my work device. Checked with security and they’re not blocking 1PW. I don’t have the desktop app installed. I was logged out of the extension and required to re-login.  I haven’t cleared cache or history in Chrome (nor an extension that does so). It seemed like a random snap where I was logged out. 

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