Forum Discussion

Tonetony's avatar
Tonetony
Frequent Contributor
5 years ago

Login creation not smooth at disneyplus

Tonight I created a new account at disneyplus.com. It's 2 steps. Step 1, create user name. 1Password created a new Login item for the user name I entered. Step 2, create a password. 1Password generat...
browser extension
Former Member's avatar
Former Member
5 years ago

Hey Tonetony ,
Thank you kindly for taking the time to test this so thoroughly.

Do you have an active membership account with us? If so, would you mind testing this one more time with the new "1Password for Safari" extension? I think things will work much better there for you:

  1. Open Safari and go to Safari's Preferences -> Extensions -> Turn off the "1Password" extension there.
  2. Download and install 1Password for Safari: https://apps.apple.com/il/app/1password-for-safari/id1569813296?mt=12
  3. Turn on that extension in Safari's preferences -> Extensions, then sign into your 1Password.com account when it asks you to activate it.
  4. Test the flow on Disney's website once more and see if things are clearer and work better with this extension.
  5. When you're done testing, go into Safari's preferences -> Extensions -> Turn off 1Password for Safari and turn the regular "1Password" extension back on.

This test will determine if we've already improved the flow on such problematic webpages, in which case the improvements will soon be officially released as soon as 1Password 8 is released :)