Forum Discussion

Occasional Contributor

2 years ago

Mac - Chrome Extension Keeps Crashing

I have deleted and reloaded - still crashes. I have cleared my cache, rebooted - still crashes 1Password Version: 8.10.24 Extension Version: 1.20.0 OS Version: macos 14.3.1 Browser: Ch...

browser extension

steph_giles

1Password Team

2 years ago

Hey tianhuil,

I'm sorry for the trouble, can you paste chrome://settings/help followed by the enter key into your address bar and check to see if you have any updates pending?

I can see from the logs you have shared you are on Chrome 119.0.6045.199, the latest version is 122.0.6261.129.

Let us know how that goes!

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I have deleted and reloaded - still crashes.
\nI have cleared my cache, rebooted - still crashes

\n\n

1Password Version: 8.10.24
\nExtension Version: 1.20.0
\nOS Version: macos 14.3.1
\nBrowser: Chrome

\n","kudosSumWeight":0,"postTime":"2024-02-10T08:04:24.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:84749_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":798},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I have deleted and reloaded - still crashes.
\nI have cleared my cache, rebooted - still crashes

\n\n

1Password Version: 8.10.24
\nExtension Version: 1.20.0
\nOS Version: macos 14.3.1
\nBrowser: Chrome

"},"Conversation:conversation:84749":{"__typename":"Conversation","id":"conversation:84749","solved":false,"topic":{"__ref":"ForumTopicMessage:message:84749"},"lastPostingActivityTime":"2024-03-20T12:37:36.000-07:00","lastPostTime":"2024-03-20T12:37:36.000-07:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:84749":{"__typename":"ModerationData","id":"moderation_data:84749","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:84749_1":{"__typename":"Revision","id":"revision:84749_1","lastEditTime":"2024-02-10T08:04:24.000-08:00"},"ForumReplyMessage:message:84765":{"__typename":"ForumReplyMessage","id":"message:84765","conversation":{"__ref":"Conversation:conversation:84749"},"author":{"__ref":"User:user:17244"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:84749/message:84765","revisionNum":1,"uid":84765,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Mac - Chrome Extension Keeps Crashing","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:84765"},"parent":{"__ref":"ForumTopicMessage:message:84749"},"body":"

Hey tianhuil,

\n\n

I'm sorry for the trouble, can you paste chrome://settings/help followed by the enter key into your address bar and check to see if you have any updates pending?

\n\n

I can see from the logs you have shared you are on Chrome 119.0.6045.199, the latest version is 122.0.6261.129.

\n\n

Let us know how that goes!

","body@stringLength":"549","rawBody":"

Hey ,

\n\n

I'm sorry for the trouble, can you paste chrome://settings/help followed by the enter key into your address bar and check to see if you have any updates pending?

\n\n

I can see from the logs you have shared you are on Chrome 119.0.6045.199, the latest version is 122.0.6261.129.

\n\n

Let us know how that goes!

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