Forum Discussion

Former Member's avatar
Former Member
4 years ago

Malwarebytes Premium wants me to add their browser Guard.

Hi folks. I'm new to 1Password and this community. I have Malwarebytes Premium. It wants me to install it's Browser Guard, saying I don't have all my security measures enabled. Will it interfere with 1Password, and should I install it or not?

1Password Version: 8.4.0 for Windows
Extension Version: Version 2.2.3
OS Version: Windows 10
Referrer: forum-search:https://1password.community/search?Search=Malwarebytes%20Premium%20wants%20me%20to%20add%20their%20browser%20Guard.%20Will%20it%20interfere%20with1Password%3F

browser extension

9 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    @noahlusions Good luck with the new laptop! We will be more than happy to help with any questions that you have :) Feel free to reach out to us at anytime.

  • Former Member's avatar
    Former Member
    4 years ago

    Oh, I'll be asking questions alright. I'm setting up my new laptop this Sunday... ...I appreciate the support team and the community. Kudos.

  • Former Member's avatar
    Former Member
    4 years ago

    @noahlusions Sorry for the confusion, but I'm glad that whitelisting 1Password.com works. If you have any other questions or need more help, please let us know :)

  • Former Member's avatar
    Former Member
    4 years ago

    All is well. I whitelisted 1Password.com and enables Malwarebytes' Browser Guard and everything seems to be working. Thanks Joy.

  • Former Member's avatar
    Former Member
    4 years ago

    Yeesh. On the link you posted, MikeT says we can find the 1Password directory at %LOCALAPPDATA%\1Password. How do I do that? It's not a URL and appears to be a little above my pay grade. Do I enter that in start/run, and if so, what do I do next? I'm not familiar with this kind of operation.

  • Former Member's avatar
    Former Member
    4 years ago

    Many thanks Joy! I went ahead and added the Malwarebytes Browser Guard extension to Chrome. So far it seems to be ok (we'll see).
    I will also do what you suggest with the 1Password directory.

  • Former Member's avatar
    Former Member
    4 years ago

    @noahlusions I would recommend whitelisting the 1Password directory with Malwarebytes. Here's how to do that: https://1password.community/discussion/comment/550408/#Comment_550408 Afterwards, you can test things out. :et us know if you need more help!

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks for responding, Joy. I put my.1password.com on Malwarebytes' allow list. However, they say I can add "a file or folder, a website, an application to connect to the internet or a previously detected exploit". Is Malwarebytes browser guard going to recognize it since it's a browser extension and not one of the categories specifically listed?

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @noahlusions it's possible that Browser Guard would interfere with 1Password. Are you able to whitelist 1Password on it or via your Malwarebytes settings?

    You can always try the installing and see how it works with 1Password. If there is indeed an issue, please let us know and we can look into it with you.