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Forum Discussion
Former Member
5 years agoMemory leak?
iMac 2019 i9 w/64M Ram
Big Sur 11.5.1
1Password
1Password consumed 297.75GB application memory
1Password Version: 8.2.0-56.BETA
Extension Version: Not Provided
OS Version: 11.5.1
16 Replies
- Former Member
I wetransfer'd sent three smaller logs as I'm limited to 2GB. Most of them are 6GB+. Let me know if you want me to extract some from the larger logs. From what I can see, via activity monitor, 1P starts chewing through ram as soon as it starts.
- Former Member
there are 6 log files (in the logs directory) which, when zipped, are 105GB. I'd need to use wetrasfer for something that big, so will need an email.
- roustem
1Password Team
@FredJones Thank you for giving it a try.
Maybe you could send us the archive of the log folder? It is available via Help > Troubleshooting > Open Logs Folder menu. Alternatively, using Finder's Go > Go to Folder menu and then paste
~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password
- Former Member
/var/folders/kq/w69gtq394r109
t826p0fdn240000gn/T/VoilaCopiedFiles1/CC274.jpg - Former Member
I would if I could, but nothing happens. The button highlights, but the expected dialog does not show. Meanwhile 1P chews up RAM big time. I attached an Activity Monitor grab before the computer locked up. I'll need to remove 8 after you can propose a solution for finding the diags the olde fashioned finder way. For now is it is impacting everything in sight, including screen captures, bluetooth and audio. /var/folders/kq/w69gtq394r109t826p0fdn240000gn/T/VoilaCopiedFiles1/CC274.jpg
- roustem
1Password Team
Ouch!
@FredJones any chance could email us the diagnostics. It is available under 1Password > Preferences > Advanced > Send Diagnostics.
If you could also post here a ticket number that you get in return, it would great. We'll get this fixed asap.