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keithodland's avatar
keithodland
New Contributor
2 years ago

My 1P password opens all vaults on iOS application but only unlocks my vault on Safari Extension

If I use my master password on the 1P (8.10.26) app on my Mac (14.3.1) but when I use Safari (2.20.0), only my vault opens, not the vaults from my Mom and Dad's account (two different accounts) of wh...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hey keithodland, thank you for your reply. Since this is a public forum, please do not post any personal information, I've removed the screenshots you shared.

I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144613
  • Your forum username: keithodland
  • A screenshot of the issues.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon