Forum Discussion

Former Member's avatar
Former Member
4 years ago

New User, how to eliminate warning screen "download app/get Emergency kit" on login?

I'm a new user with 1Password 7.9.2 working and data imported from CSV fees. Every time I login in I see a warning screen "download app/get Emergency kit." How can I avoid seeing it?

1Password Version: 7
Extension Version: 7.9.2
OS Version: Mac OS 10.15.7
Referrer: forum-search:https://1password.community/search?Search=How%20to%20eliminate%20warning%20screen%20%22download%20app%2Fget%20Emergency%20kit%22%20on%20login%3F

browser extension

1 Reply

  • Former Member's avatar
    Former Member
    4 years ago

    Hey @kmac55, could you clarify if you're logging in from our web portal at 1Password.com? Could you share a screenshot of the message you're seeing with us?

    There's not a way to attach a screenshot to your reply. However, you can link to it, or you can email the screenshot to us at mailto:support+forum@1Password.com. With your email please include:

    • A link to this thread: https://1password.community/discussion/127637/new-user-how-to-eliminate-warning-screen-download-app-get-emergency-kit-on-login#latest
    • Your forum username: kmac55

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!