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Forum Discussion
Andrew42
2 years agoSuper Contributor
Nightly update fails
Recently, the last few weeks, quite frequently I get an error message that the update has not completed and 1P has rolled back to the previous edition. Normally the next time I try it, it works but ...
1P_Dave
Moderator
2 years agoThank you for clarifying. So that I can investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/142069/nightly-update-fails
- Your forum username:
Andrew42 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave