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TheDandee
New Contributor
3 years ago

No longer see log ins from all vaults in Chrome

Recently (last update?) I no longer see values from all my vaults (2 accounts) when I click the icon on the log in field in chrome. Both accounts are logged in. I have closed everything, checked fo...
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1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
3 years ago

@dandee

Are both accounts unlocked? Right-click on the toolbar button and select settings. Scroll to accounts. Are both listed and enabled? Is one listed as locked? If so, you'll likely need to unlock it to get the items to show.

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longer see log ins from all vaults in Chrome","id":"message:78352","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:12321"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:78352"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78352"},"body@stripHtml({\"truncateLength\":200})":" Recently (last update?) I no longer see values from all my vaults (2 accounts) when I click the icon on the log in field in chrome. Both accounts are logged in. I have closed everything, checked fo...","body@stringLength":"387","rawBody":"

Recently (last update?) I no longer see values from all my vaults (2 accounts) when I click the icon on the log in field in chrome. Both accounts are logged in. I have closed everything, checked for updates and still have the issue.

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 2.5
\nOS Version: Mac 13
\nBrowser:_ Chrome

\n","kudosSumWeight":0,"postTime":"2022-12-06T11:45:45.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:78352_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":345},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Recently (last update?) I no longer see values from all my vaults (2 accounts) when I click the icon on the log in field in chrome. Both accounts are logged in. I have closed everything, checked for updates and still have the issue.

\n\n
\n\n

1Password Version: 8.9.8
\nExtension Version: 2.5
\nOS Version: Mac 13
\nBrowser:_ Chrome

","customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:78352":{"__typename":"Conversation","id":"conversation:78352","solved":false,"topic":{"__ref":"ForumTopicMessage:message:78352"},"lastPostingActivityTime":"2022-12-15T15:55:56.000-08:00","lastPostTime":"2022-12-15T15:55:56.000-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:78352":{"__typename":"ModerationData","id":"moderation_data:78352","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:78352_1":{"__typename":"Revision","id":"revision:78352_1","lastEditTime":"2022-12-06T11:45:45.000-08:00"},"ForumReplyMessage:message:78353":{"__typename":"ForumReplyMessage","id":"message:78353","conversation":{"__ref":"Conversation:conversation:78352"},"author":{"__ref":"User:user:101"},"revisionNum":1,"uid":78353,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: No longer see log ins from all vaults in Chrome","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:78353"},"parent":{"__ref":"ForumTopicMessage:message:78352"},"body":"

@dandee

\n\n

Are both accounts unlocked? Right-click on the toolbar button and select settings. Scroll to accounts. Are both listed and enabled? Is one listed as locked? If so, you'll likely need to unlock it to get the items to show.

","body@stringLength":"245","rawBody":"

@dandee

\n\n

Are both accounts unlocked? Right-click on the toolbar button and select settings. Scroll to accounts. Are both listed and enabled? Is one listed as locked? If so, you'll likely need to unlock it to get the items to show.

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