Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
TheDandee
3 years agoNew Contributor
No longer see log ins from all vaults in Chrome
Recently (last update?) I no longer see values from all my vaults (2 accounts) when I click the icon on the log in field in chrome. Both accounts are logged in. I have closed everything, checked fo...
Former Member
3 years agoTheDandee we do troubleshoot issues like this frequently, and we'll be happy to take a closer look for you. Are you able to start by sending us a screenshot of the suggestions that you're getting? Are you then able to take a screenshot of one login that should be suggested but isn't?
Make sure to take that screenshot of the login from the 1Password app. Please remember to not include any private info in the screenshots - no need to send us your passwords or anything like that.
Again, attach the screenshots to an email message addressed to mailto:support@1password.com. With your email please include:
A link to this thread: https://1password.community/discussion/135795/no-longer-see-log-ins-from-all-vaults-in-chrome#latest
Your forum username: TheDandee
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!