Forum Discussion

murray-c's avatar
murray-c
New Member
16 hours ago

No response to my support ticket

I'm new here, so I may be missing some important steps.  However, it should be reasonably easy to get support. Ticket number 603507 - no response for 8 days I jumped onto chat, but it is just a...
1password.com
murray-c's avatar
murray-c
New Member
10 hours ago

There is no spam, no junk and no response.  

Actually, the first response arrived about 17 minutes ago.

Cheers
Murray

1P_Blake's avatar
1P_Blake
Icon for Community Manager rankCommunity Manager
3 hours ago

How strange! We've definitely got a couple replies from you with our team already from what I can see here on our end, so that's definitely a bit confusing.

Either way, follow-up with us in that email and we'll get things sorted out! We appreciate your patience! 🙂