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None of my new passwords will save, neither will password1 generated passwords save
None of my new passwords will save, neither will 1password generated passwords save. I am not able to manually add them either, so I only have passwords saved to my account that were imported into 1p...
@jen1 on desktop, it sounds like the issue is related to the extension syncing to our server and saving your logins (as well as generated passwords). Could you try the following to re-sync your account and see if it helps?
- Right click the 1Password icon in your browser toolbar and choose Settings.
- Under General, disable "Integrate with 1Password app".
- Under Accounts & Vaults, sign out of your account.
- Sign back into your account.
If you use the 1Password desktop app on your computer, please go back and re-enable "Integrate with 1Password app". If you do not use the 1Password desktop app, then please leave it off.
After that, please test things out by saving a new login. If the same issue is still present, then let us know the following:
- Do you have 2fa enabled on your 1Password account?
- Do you have the 1Password app installed?
- What version of the extension are you using?
We look forward to hearing from you again.
