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Former Member
4 years agoNot working in Safari
Just installed 1Password and having tons of issues with it. I have finally got both my accounts to show up in Safari but clicking on the 1password icon in a password field or username field does not work, nothing happens.
Using quick access to fill in a website does not work, the website opens but it does not fill in the information. The only way to get it to fill in the form is to use the 1password icon in Safari's toolbar.
You see 1Password is also about productivity but I feel like I just spend all my time now trying to fix issues with 1Password. I still can't use both accounts on the Safari extension for iOS. I gave up working with support on this about a year ago because I just don't have time to spend on things like this.
1Password Version: 8
Extension Version: Not Provided
OS Version: 12.3.1
29 Replies
- Former Member
ag_tommy, I've been working with Paul on this and a few other issues. The bottom line for me was to go back to 1pw7, things worked well for me there and once the "improvements" get fixed and the extensions work across the app and different browsers I'll wait and see.
- rimcrazyphNew Contributor
That is the site I am using. All that site does is try to load and then just hangs. I uninstall your extension and I can login all be it, it does not autofill. The Foundry website I use is a 3D application and their login is for their forum. (https://community.foundry.com/discuss). Unless you have joined this obviously you can't test it.
Another thing I noticed is I was using the Tab Group feature of Safari. I like that but it has issues with reloading or not loading at all. I have quit using that feature of Safari too. I was using that at first when I noticed the issues logging in. I first deleted all the Tab Groups and quit using that feature of Safari. I shut down and restarted and but found I was still having issues logging into the sites I mention. I then uninstalled the 1Password Extension and found I could login ok.
- 1P_Tommy
Moderator
What is the login page you are using for Wells Fargo? I do not experience a reload. I used
https://connect.secure.wellsfargo.comfor my test.Out of curiosity have you restarted the Mac after the update? I found I needed to do that to get Safari settled on my end for an issue unrelated to 1Password.
- rimcrazyphNew Contributor
I am having significant issues with your extension and Safari now that I just upgraded to Monterey 12.4. I am using 1Password 8 with the latest Safari extension. I can no longer use your extension and log into many of the websites I use like Wells Fargo bank, Foundry and others. What is happening is the site continuously reloads and reloads and it never stops. Nor does it settle down and let me log in. I uninstalled the Extension and that fixes the problem. Until you get this fixed I cannot use 1Password Extension with Safari.
- 1P_Tommy
Moderator
@love2kruz
If you're continuing to have trouble please email us using
support@1password.com. Be sure to use the email address tied to the account in question. We may need to take a look at diagnostic reports from your device. Thanks in advance. - Former Member
@oberverson, I ran your terminal command and nothing happened on my iMac.
Steven - Former Member
I ran into this same issue this week, which I resolved today after seeing the advice to refreshing the Safari extensions registrations via Terminal. I installed a set of AdGuard extensions earlier this week and I can't help but wonder if the two events are related (I noticed in another thread that someone else with this issue also had the AdGuard extensions installed). Any thoughts? I've uninstalled AdGuard for now, and am a little skittish about reinstalling them.
- maxromanovskyNew Contributor
today was "the day". I registered at a web site, 1password in Safari asked if I wanted to create the account, but the button was inactive. And guess what? It didn't even save autogenerated password. 1password used to be reliable, now it's not. Fancy UI, poor UX, unstable extensions. And I'm not talking about elephant in the room (cloud).
- Former Member
Yes, what you describe is the same thing.
- maxromanovskyNew Contributor
Autofill works via button in Safari toolbar and Cmd+\, but nothing happens if I click icon in the for fields - is this the same issue?
So disappointed due to the fact that 1password for Safari is a dedicated app BTW, it keeps appearing in Spotlight...
And obviously disappointed by not working Safari extension. 1password 7 had much slicked UX