Old and not used accounts still show up in Sign In form

Hey there @ezaritov,

Thanks so much for sharing those screenshots, they're very helpful! To confirm, after signing out of all your 1Password accounts from the 1Password 8 desktop app, did you quit the 1Password app and re-launch it? If not, it might still be showing those credentials if those accounts had just been signed out (particularly if the "Add Account" page was still open when the keychain item was deleted).

Could you open up Keychain Access, confirm that you only have the .b5Credentials items there that you wish to keep, then launch 1Password 8 and try adding a new account? Make sure you have Emergency Kits for your accounts before removing them. Do any of the other entries still pop up? If they do, email us at support+mac@1password.com with your username and a link to this issue, and we can dig deeper with you. 😊 After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.

Sometimes, don't know why, when I open 1Password, the .ca account is not there, only family one. So I need to sign in again into .ca one - and this how I bump into Q1 above

That's definitely strange - is it possible that the other account is still present in the app, but locked? In 1Password 8 each account with a unique account password must be unlocked separately, so it's possible that the .ca account isn't unlocked yet when it appears to be missing. The next time it appears that the .ca account is missing, could you click the account selector in the top-left corner of the 1Password app, and see if your .ca account is present with a lock icon? It will look something like my Test account in the screenshot below:

Thanks, I look forward to hearing from you! 😀